Thank you for considering a career with Life Protect 24/7. We hope this overview has given you a better understanding of who we are, what we do, and the impact our team has on the lives of our customers. We look forward to speaking with you soon.
Life Protect 24/7 is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. We are an E-Verify company.
Life Protect 24/7, Inc. 2023 │ Patent Pending │ Contact Us
We Work To Save Lives
Every role within the company contributes to that mission. Whether you're applying for a sales position, customer service, recruiting, leadership, training, quality assurance, IT, human resources, or another support role, each department plays an important part in helping the company serve its customers. While the day-to-day responsibilities vary from role to role, everyone works toward the same goal: providing a positive experience for customers while supporting a business that helps people feel safer and more independent.
Life Protect 24/7 helps people stay safe at home and on the go. We talk with customers, mostly seniors and their families, about medical alert systems and other safety products that can connect them to emergency help if they ever need it. If you work here, you'd be helping people find the right solution while providing great customer service over the phone.
What Is A Mobile Monitoring Service?
One of the things that sets Life Protect 24/7 apart is that we don't just provide medical alert devices—we also deliver 24/7 emergency monitoring through our TMA Five Diamond Certified Monitoring Center. This certification is one of the highest distinctions in the monitoring industry and recognizes monitoring centers that meet rigorous standards for training, technology, quality assurance, and emergency response procedures.
Here's how our mobile monitoring works: When a customer wears or carries one of our medical alert devices, they are connected to our trained monitoring specialists 24 hours a day, 7 days a week. If they experience a fall, medical emergency, or simply need assistance, they can press the emergency button on their device.
When an alert is received, our monitoring specialists immediately attempt to communicate with the customer through the device to determine the type of assistance needed. Depending on the situation, we can contact a family member or caregiver or dispatch local emergency services. For customers using our GPS-enabled mobile devices, we can also identify their location, allowing us to send help whether they're at home, out running errands, traveling, or anywhere with cellular coverage.
No matter which position you join us in, every department plays an important role in fulfilling our mission. Our Sales Advisors educate customers on the products and services we offer, our Customer Care teams provide ongoing support, our technical and operational teams ensure everything runs smoothly, and our Monitoring Center is there around the clock to respond when customers need help most. Together, we work toward one common goal: providing peace of mind, independence, and fast access to help when it matters most.
